Don’t revoke GoDaddy SSL certificate. (Expired) Revoked SSL is impossible to revert

godaddy_logo
One of our company SSL (https) Certificates recently expired so I needed to renew the SSL certificate.

I was in a hurry doing plenty of other stuffs so it seemed logical for me to Revoke the Certificate. I thought revoking the certificate will simply cancel it and afterwards, in Godaddy's SSL (Manager Certificates) interface the Revoked – Cancelled certificate will re-appear in the menu, ready to be generated in the same way as earlier I initially generated the Godaddy's bought SSL certificate

Hence I proceeded and used Revoke button:

Godaddy SSL certificate manager browser certificate Screenshot

Well guess what my calculations, were wrong.
 Revoking, just cancel it. The  revoked domain SSL certificate did not show up again in Godaddy's Cert Manager and I have no way from their interface to revert the changes.

To deal with the situation, I contacted Godaddy Support immediately with the following inquiry:
 

Other : Revoked SSL Certificate
Issue :
Hello we have revoked the SSL certificate for our domain our.domain-name.com.
 Can we revert back the certificate as it was.
If not how to generate a new key for our domain https://our.domain-name.com
Thanks in Advance.
Kindest Regards

"My-Company-name" Tech Support

In 5 hours time I received the following tech support answer:
 

Dear Tech Support,

Thank you for contacting Online Support. It is not possible to reinstate a canceled certificate. You will need to purchase a new certificate. I have requested that a refund be applied to your account. Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. Thank you for your patience and understanding in this matter.

Please let us know if we can help you in any other way.

Sincerely,

Christian P.
Online Support Team
Customer Inquiry
Name : Cadia Tech Support
Domain Name : our.domain-name.com
ShopperID : xxxxxxxxx
Phone : xxxxxxxx
Shopper Validated : Yes
Browser : Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Apparently Godaddy, can work out a bit on their tech support answering time 5 hours for a simple reply is quite long.

Now taking in consideration, above reply from Godady, my only options are to either wait for 5 to 7 (business days) or buy a new credit for SSL certificate.

Buying a new credit will probably not happen as our company is experiencing some financial troubles because of the crisis. So I guess we will have to wait for this 7 days at worst. So again if you wonder to REVOKE or not an SSL certificate. Think again …

Just a small note to make here, that Godaddy has a very straight forward way to just renew an expered certificate, which I succesfully later have done for 4 domains. Well, if only I knew earlier what REVOKE SSL cert really does I wouldn't have ended in this mess …

Share this on:

More helpful Articles

Download PDFDownload PDF

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

8 Responses to “Don’t revoke GoDaddy SSL certificate. (Expired) Revoked SSL is impossible to revert”

  1. Teggy says:
    Google Chrome 19.0.1084.52 Google Chrome 19.0.1084.52 GNU/Linux x64 GNU/Linux x64
    Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.52 Safari/536.5

    I’ve been in the very same situation. So, how’s the outcome?

    View CommentView Comment
  2. Ruben Dennin says:
    Firefox 3.5.3 Firefox 3.5.3 Windows XP Windows XP
    Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)

    Good day! I simply would like to give a huge thumbs up for the good data you have got right here on this post. I will probably be coming again to your blog for more soon.

    View CommentView Comment
  3. Lonnie Ruud says:
    Firefox 8.0 Firefox 8.0 Windows XP Windows XP
    Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0

    Thanks for the guidelines you have discussed here. Another thing I would like to say is that computer memory specifications generally rise along with other breakthroughs in the engineering. For instance, if new generations of cpus are made in the market, there’s usually a related increase in the shape preferences of both pc memory in addition to hard drive space. This is because the program operated by simply these cpus will inevitably surge in power to take advantage of the new technologies.

    View CommentView Comment
  4. project management professional training says:
    Mobile Safari 4.0 Mobile Safari 4.0 HTC Desire HTC Desire
    Mozilla/5.0 (Linux; U; Android 2.2; fr-fr; Desire_A8181 Build/FRF91) App3leWebKit/53.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1

    hi!,I like your writing so so much! share we keep in touch more approximately your post
    on AOL? I need a specialist on this space to resolve my problem.
    Maybe that’s you! Taking a look ahead to see you.

    View CommentView Comment
  5. Chet says:
    Google Chrome 27.0.1453.116 Google Chrome 27.0.1453.116 Windows 8 Windows 8
    Mozilla/5.0 (Windows NT 6.2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.116 Safari/537.36

    It improves FRC, drainage of secretions, and ventilation-perfusion matching (efficiency of gas exchange). If you own and use your own rig, maintaining it now will save costly and embarrassing problems later. Without frequent system pumping, solids might overload the Septic tank and sludge might leach into the drainfield.

    View CommentView Comment
  6. Raju says:
    Google Chrome 47.0.2526.111 Google Chrome 47.0.2526.111 Windows 10 x64 Edition Windows 10 x64 Edition
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36

    unfortunately, I have revoked to uninstall SSL from WordPress. but it still redirecting https and getting error

    View CommentView Comment
  7. Raju says:
    Google Chrome 47.0.2526.111 Google Chrome 47.0.2526.111 Windows 10 x64 Edition Windows 10 x64 Edition
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36

    lost SSL but It still 6 months validity. if I read this before I can save.

    View CommentView Comment
  8. kenny says:
    Opera 48.0.2685.32 Opera 48.0.2685.32 Windows 8.1 Windows 8.1
    Mozilla/5.0 (Windows NT 6.3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.91 Safari/537.36 OPR/48.0.2685.32

    after revoking my ssl , i got problems

    View CommentView Comment

Leave a Reply

CommentLuv badge