Posts Tagged ‘caches’

Fix “There Has Been a Critical Error on Your Website” wordpress error

Friday, December 2nd, 2022

there-has-been-a-critical-error-on-your-website-wordpress-critical-error-fix

Say you have a shiny working WordPress based website withtout any monitoring set for years but suddenly, you open the site and you get the terrifying error:
 

There Has Been a Critical Error on Your Website

That is quite of a stress for sure. As in the first few minutes you don't understand how this has happened since, you did not touched the perfeclty working site for a very, very long time.
Then you start to debug into the apache / nginx access.log, error.log and mysql mysql.err etc. franticly trying to figure it out the normal ideas pop-up immediately into mind, whether you have a recent backup for the website's database. If you have pair of high availability webservers service or backup databases that serve the traffic via a separate standby instance of the service, you might try to switch off the official service and see whether the standby Webserver / SQL server instance would serve the website fine.
However, if this is not an option and you have no standby backup service as a recovery Plan B option already set. Your only option is to continue to debug what is wrong.
Then the next thing to do is to check whether you don't have a Web Caching or Proxy in front of your webservers that are preventing you to see a recent version of the website and give you some old cache or you don't have an ISP proxy that is giving you some unreal results. That is easily seenable from the Webserver logs. If this is neither the case the next thing is to:
 

Enable WordPress (wp-config.php) Debug mode

By default for Security reasons the WordPress PHP execution debug mode is switched off inside wp-config.php.
When there are odd pages with the WordPress based blog or site however this can easily be changed by modifying the WP_DEBUG true|false value.

To do so edit with a text editor such as vim / nano / mcedit  wp-config.php or if no SSH access to the remote machine, use SFTP / FTP transfer protocol copy the file to your desktop and inspect it and make sure the WP_DEBUG / WP_DEBUG_DISPLAY / WP_DEBUG_LOG has following values:

define( 'WP_DEBUG', true );

define( 'WP_DEBUG_DISPLAY', false );

define( 'WP_DEBUG_LOG', true );

Reloading the Browser window tab with There is a critical error on Your website, you should get some Errors or Warnings like:
 

Warning: Illegal string offset 'parent_slug' in /var/www/websitecom/wp-content/plugins/photo-gallery/booster/main.php on line 180

Warning: Illegal string offset 'slug' in /var/www/websitecom/wp-content/plugins/photo-gallery/booster/main.php on line 180

 

Then you can temporary disable the problematic problem in that case for example the photo-gallery and recheck the website, and then restore from backup snapshot the respective plugin files version from a moment, when the website was working.

If this doesn't solve it and more plugins are crashing and you can't find an easy way to work-around it you miss a backup, you might try to

 

Disable all WordPress active plugins

Disable your plugins from the dashboard, visit Plugins > Installed Plugins and tick the checkbox at the top of the list to select them all.
Then click Bulk Actions -> Deactivate, which should be enough to disable any conflicts and restore your site.

You can do essentially the same thing through SSH / FTP session.

Step 1: Log in to your site with SSH / FTP.
Step 2: Open the wp-content folder to find your plugins.
Step 3: Rename the plugins folder to plugins_old and verify that your site is working again via SSH run commands:

# cd  path_to/plugins; mv plugins plugins_old

or rename via FTP client
Step 4: Rename the folder back to “plugins”. The plugins should be disabled still, so you should be able to log in to your dashboard and activate them one by one. If
the plugins reactivate automatically, rename individual plugin folders with _old until your site is restored.

Raise the PHP Memory Limit

Sometimes, a low PHP limitation causes critical errors on WP based blogs and sites, if necessery raise up the memory limitation via:

define( 'WP_MEMORY_LIMIT', '128M' );

Change Max Upload File Size and Text Processing function limits

To increase the max upload file size, add this code to wp-config.php:

ini_set('upload_max_size' , '256M' );

ini_set('post_max_size','256M');

And to fix the breaking of large pages on your site, add this code:

ini_set('pcre.recursion_limit',20000000);
ini_set('pcre.backtrack_limit',10000000);

Clear up any caches

If you use some session caching of the website on the machine such as memcached / ncache / redis / varnish or an haproxy or any proxy in front of the webserver to do some kind of High availability could produce strange  unexpected Critical errors on Your Website, thus restarting such services or cleaning up any cache would be advisable if you have such.
 

What Causes "There Has Been a Critical Error on Your Website" error?


The reason could be practically anything as WP is a kind of multi-comonent free and a bit of bloatware. The general ones could be  from a missing database table / table fields to a messed up plugin after update a disappeared critical plugin or essential wordpress PHP file, but in my specific case the reason was simple the Plugins Auto-update, which I have had the stupidity to enable.

The WordPress Automatic Updates, though saving you effort and Protecting your website in most cases against recent bugs and Exploits and increasing the WP security level, often causes issues and from my personal experience it is not recommended so better avoid it. Again next time you implement any automation to your server make sure you put some kind of monitoring.

Even if you decide to enable it make sure you do it the right way and not like me, by enabling some Monitoring to the WordPress site via Zabbix / Nagios / Cacti / monit  etc to be sure you get notified immediately if the WordPress based site is down.

How to resolve (fix) WordPress wp-cron.php errors like “POST /wp-cron.php?doing_wp_cron HTTP/1.0″ 404” / What is wp-cron.php and what it does

Monday, March 12th, 2012

fix wordpress wp-cron.php 404 HTTP error, what is wp-cron.php schedule logo

One of the WordPress websites hosted on our dedicated server produces all the time a wp-cron.php 404 error messages like:

xxx.xxx.xxx.xxx - - [15/Apr/2010:06:32:12 -0600] "POST /wp-cron.php?doing_wp_cron HTTP/1.0

I did not know until recently, whatwp-cron.php does, so I checked in google and red a bit. Many of the places, I've red are aa bit unclear and doesn't give good exlanation on what exactly wp-cron.php does. I wrote this post in hope it will shed some more light on wp-config.php and how this major 404 issue is solved..
So

what is wp-cron.php doing?

 

  • wp-cron.php is acting like a cron scheduler for WordPress.
  • wp-cron.php is a wp file that controls routine actions for particular WordPress install.
  • Updates the data in SQL database on every, request, every day or every hour etc. – (depending on how it's set up.).
  • wp-cron.php executes automatically by default after EVERY PAGE LOAD!
  • Checks all pending comments for spam with Akismet (if akismet or anti-spam plugin alike is installed)
  • Sends all scheduled emails (e.g. sent a commentor email when someone comments on his comment functionality, sent newsletter subscribed persons emails etc.)
  • Post online scheduled articles for a day and time of particular day

Suppose you're writting a new post and you want to take advantage of WordPress functionality to schedule a post to appear Online at specific time:

What is wordpress wp-cron.php, Scheduling wordpress post screenshot

The Publish Immediately, field execution is being issued on the scheduled time thanks to the wp-cron.php periodic invocation.

Another example for wp-cron.php operation is in handling flushing of WP old HTML Caches generated by some wordpress caching plugin like W3 Total Cache
wp-cron.php takes care for dozens of other stuff silently in the background. That's why many wordpress plugins are depending heavily on wp-cron.php proper periodic execution. Therefore if something is wrong with wp-config.php, this makes wordpress based blog or website partially working or not working at all.
 

Our company wp-cron.php errors case

In our case the:
212.235.185.131 – – [15/Apr/2010:06:32:12 -0600] "POST /wp-cron.php?doing_wp_cron HTTP/1.0" 404
is occuring in Apache access.log (after each unique vistor request to wordpress!.), this is cause wp-cron.php is invoked on each new site visitor site request.
This puts a "vain load" on the Apache Server, attempting constatly to invoke the script … always returning not found 404 err.

As a consequence, the WP website experiences "weird" problems all the time. An illustration of a problem caused by the impoper wp-cron.php execution is when we are adding new plugins to WP.

Lets say a new wordpress extension is download, installed and enabled in order to add new useful functioanlity to the site.

Most of the time this new plugin would be malfunctioning if for example it is prepared to add some kind of new html form or change something on some or all the wordpress HTML generated pages.
This troubles are result of wp-config.php's inability to update settings in wp SQL database, after each new user request to our site.
So the newly added plugin website functionality is not showing up at all, until WP cache directory is manually deleted with rm -rf /var/www/blog/wp-content/cache/

I don't know how thi whole wp-config.php mess occured, however my guess is whoever installed this wordpress has messed something in the install procedure.

Anyways, as I researched thoroughfully, I red many people complaining of having experienced same wp-config.php 404 errs. As I red, most of the people troubles were caused by their shared hosting prohibiting the wp-cron.php execution.
It appears many shared hostings providers choose, to disable the wordpress default wp-cron.php execution. The reason is probably the script puts heavy load on shared hosting servers and makes troubles with server overloads.

Anyhow, since our company server is adedicated server I can tell for sure in our case wordpress had no restrictions for how and when wp-cron.php is invoked.
I've seen also some posts online claiming, the wp-cron.php issues are caused of improper localhost records in /etc/hosts, after a thorough examination I did not found any hosts problems:

hipo@debian:~$ grep -i 127.0.0.1 /etc/hosts
127.0.0.1 localhost.localdomain localhost

You see from below paste, our server, /etc/hosts has perfectly correct 127.0.0.1 records.

Changing default way wp-cron.php is executed

As I've learned it is generally a good idea for WordPress based websites which contain tens of thousands of visitors, to alter the default way wp-cron.php is handled. Doing so will achieve some efficiency and improve server hardware utilization.
Invoking the script, after each visitor request can put a heavy "useless" burden on the server CPU. In most wordpress based websites, the script did not need to make frequent changes in the DB, as new comments in posts did not happen often. In most wordpress installs out there, big changes in the wordpress are not common.

Therefore, a good frequency to exec wp-cron.php, for wordpress blogs getting only a couple of user comments per hour is, half an hour cron routine.

To disable automatic invocation of wp-cron.php, after each visitor request open /var/www/blog/wp-config.php and nearby the line 30 or 40, put:

define('DISABLE_WP_CRON', true);

An important note to make here is that it makes sense the position in wp-config.php, where define('DISABLE_WP_CRON', true); is placed. If for instance you put it at the end of file or near the end of the file, this setting will not take affect.
With that said be sure to put the variable define, somewhere along the file initial defines or it will not work.

Next, with Apache non-root privileged user lets say www-data, httpd, www depending on the Linux distribution or BSD Unix type add a php CLI line to invoke wp-cron.php every half an hour:

linux:~# crontab -u www-data -e

0,30 * * * * cd /var/www/blog; /usr/bin/php /var/www/blog/wp-cron.php 2>&1 >/dev/null

To assure, the php CLI (Command Language Interface) interpreter is capable of properly interpreting the wp-cron.php, check wp-cron.php for syntax errors with cmd:

linux:~# php -l /var/www/blog/wp-cron.php
No syntax errors detected in /var/www/blog/wp-cron.php

That's all, 404 wp-cron.php error messages will not appear anymore in access.log! 🙂

Just for those who can find the root of the /wp-cron.php?doing_wp_cron HTTP/1.0" 404 and fix the issue in some other way (I'll be glad to know how?), there is also another external way to invoke wp-cron.php with a request directly to the webserver with short cron invocation via wget or lynx text browser.

– Here is how to call wp-cron.php every half an hour with lynxPut inside any non-privileged user, something like:
01,30 * * * * /usr/bin/lynx -dump "http://www.your-domain-url.com/wp-cron.php?doing_wp_cron" 2>&1 >/dev/null

– Call wp-cron.php every 30 mins with wget:

01,30 * * * * /usr/bin/wget -q "http://www.your-domain-url.com/wp-cron.php?doing_wp_cron"

Invoke the wp-cron.php less frequently, saves the server from processing the wp-cron.php thousands of useless times.

Altering the way wp-cron.php works should be seen immediately as the reduced server load should drop a bit.
Consider you might need to play with the script exec frequency until you get, best fit cron timing. For my company case there are only up to 3 new article posted a week, hence too high frequence of wp-cron.php invocations is useless.

With blog where new posts occur once a day a script schedule frequency of 6 up to 12 hours should be ok.