Posts Tagged ‘default gateway’

ping “General Failure” no internet connection Windows 7 on HP work computer – Reasons for general failure and solution

Monday, May 26th, 2014

windows-7-general-failure-error-fix-on-hp-workbook
Out of a sudden today after running Malware Bytes – Free Anti-Malware & Internet Security Software, and after it found some Malware (Pup.Optional.Opencandy) and removed it it WI-FI internet on my work computer HP Elitebook 8470p mysteriously stopped working.

That's quite nasty because today I'm working from Home – well known among Hewlett Packard employees under WFH abbreviation. I couldn't connect normally to my home Access Point and tried pinging Google from command line just to get an error:
 

Transmit Failed: General Failure


and first I thought it is a wi-fi router related problem and restarted my WIFI RouterD-Link DI524. As I could normally connect to the WIFI and I see there is an internet IP assigned running:

ipconfig /all
...
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Ultimate-N 6300 AGN
Physical Address. . . . . . . . . : 3C-A9-F4-4C-E7-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5d2f:97b8:9e1a:2b13%63(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.159(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : May 23, 2014 14:19:01 PM
Lease Expires . . . . . . . . . . : May 30, 2014 14:32:49 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 1094494708
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-CB-1A-5D-A4-5D-36-5A-EB-84
DNS Servers . . . . . . . . . . . : 8.8.8.8
192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

As you see in above output I have notebook IP, default gateway and DNS IP assigned – i.e. all seems fine, so as I got General Failure from pinging the Internet in order to make sure my Linux router is not the bottleneck I tried pinging Default GW

C:UsersGeorgi> ping 192.168.2.1 Pinging 192.168.2.1 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Just to realize I'm continually getting General Failure error

I tried trying to renew IPs, to make sure there is no some kind of IP assignment conflict with my other WIFI connected devices,reflushing DNS and resetting WinSock stack, hoping this could help:

> ipconfig /renew
> ipconfig /flushdns
> netsh winsock reset

Then I tried restarting the PC a couple of times, but unfortunately none of those helped the shitty error:
 

PING: Transmit failed. General Failure

continued …

I was totally out of idea .. and red some people managed to fix the issue after booting Windows into Safe mode with Networking. I tried booting in Safe mode, but as Hard Drive data is encrypted with Bitlocker encryption I was asked about some kinf of Serial Key – which I don't have at hand – hence I couldn't boot into Safe mode …

Here is moment to say even loopback device was returning "General Failure"!

I tried even connecting the laptop directly into my homelan with UTP cable, but though everything got connected, there was no local network and internet. I tried even connecting via Vivacom's mobile network 3G modem and even there I got the "General Failure" error …

Running out of options, I decided it might be that Malware Bytes broke something during Malware removal hence I put out back Quarantined Malware files – but this didn't solve it either.

solution-to-no-internet-general-failure-ping-error-firewall-off-screenshot.png

Finally I found this post and this thread talking that reason for "General Failure" might be firewall related. After checking my firewall settings in Windows Firewall and Advanced Security, surprisingly I realized everything related to firewall – e.g. Default Profile, Inbound, Outbound connections are Turned off!!!

windows-firewall-off-reason-for-general-failure-no-internet

I switched everything back and my Internet and local connection came back! THANKS GOD! Pfuu, now I can continue working. It seems HP work computers are patched with software / configured to not allow Internet connection in case if Firewall is Off. If you happen to be an HP Employee and you get the PING: Transmit failed. General Failure, be sure the first place to check is whether Windows Firewall is enabled? – if not enable it and this will solve your connectivity issues. Cheers ! 🙂

How to renew IP address, Add Routing and flush DNS cache on Windows XP / Vista / 7

Friday, November 25th, 2011

There are two handy Windows commands which can be used to renew IP address or flush prior cached DNS records which often create problems with resolving hosts.

1. To renew the IP address (fetch address from DHCP server)C:> ipconfig /release
C:> ipconfig /renew

In above cmd ipconfig /release will de-assign the IP address configured on all Windows LAN and Wireless interfaces, whether ipconfig /renew will send request for IP address to the DNS server.

To unassign and assign again IP address from DHCP server only for a particular LAN or WLAN card:

C:> ipconfig /release LAN
C:> ipconfig /renew LAN
C:> ipconfig /release WLAN
C:> ipconfig /renew WLAN

2. Adding specific routing to Windows

Windows has a Route command similar by syntax to Linux’s route command.
To add routing via a specific predefined IP addresses on Windows the commands should be something like:

C:> Route add 192.168.40.0 mask 255.255.255.0 192.168.41.253
C:> Route add 0.0.0.0 mask 0.0.0.0 192.168.41.254
The first command adds IP 192.168.40.0 in the network of 255 hosts to be routed via 192.168.41.253
The second one adds 192.168.41.254 as a default gateway for all outbound traffic from the Windows host.
To make permanent routing -p switch is used.
3. To clear Windows DNS cache (flush DNS cached records) C:> ipconfig /flushdns
This will clear all IP records corresponding to hostnames previously cached on the Windows host. Using ipconfig /flushdns is especially handy when IP address for a specific DNS host is changed. Flushing the Windows DNS cache can save us a lot of waiting before the domain example.com starts resolving to the new IP address let’s say 1.2.3.4 instead of the old one 2.2.2.2

How to make pptp VPN connection to use IPMI port (IPKVM / Web KVM) on Debian Linux

Wednesday, July 27th, 2011

If you have used KVM, before you certainly have faced the requirement asked by many Dedicated Server Provider, for establishment of a PPTP (mppe / mppoe) or the so called Microsoft VPN tunnel to be able to later access via the tunnel through a Private IP address the web based Java Applet giving control to the Physical screen, monitor and mouse on the server.

This is pretty handy as sometimes the server is not booting and one needs a further direct access to the server physical Monitor.
Establishing the Microsoft VPN connection on Windows is a pretty trivial task and is easily achieved by navigating to:

Properties > Networking (tab) > Select IPv4 > Properties > Advanced > Uncheck "Use default gateway on remote network".

However achiving the same task on Linux seemed to be not such a trivial, task and it seems I cannot find anywhere information or precise procedure how to establish the necessery VPN (ptpt) ms encrypted tunnel.

Thanksfully I was able to find a way to do the same tunnel on my Debian Linux, after a bunch of experimentation with the ppp linux command.

To be able to establish the IPMI VPN tunnel, first I had to install a couple of software packages, e.g.:

root@linux:~# apt-get install ppp pppconfig pppoeconf pptp-linux

Further on it was necessery to load up two kernel modules to enable the pptp mppe support:

root@linux:~# modprobe ppp_mppe
root@linux:~# modprobe ppp-deflate

I’ve also enabled the modules to be loading up during my next Linux boot with /etc/modules to not be bother to load up the same modules after reboot manually:

root@linux:~# echo ppp_mppe >> /etc/modules
root@linux:~# echo ppp-deflate >> /etc/modules

Another thing I had to do is to enable the require-mppe-128 option in /etc/ppp/options.pptp.
Here is how:

root@linux:~# sed -e 's$#require-mppe-128$require-mppe-128$g' /etc/ppp/options.pptp >> /tmp/options.pptp
root@linux:~# mv /tmp/options.pptp /etc/ppp/options.pptp
root@linux:~# echo 'nodefaultroute' >> /etc/ppp/options.pptp

In order to enable debug log for the ppp tunnel I also edited /etc/syslog.conf and included the following configuration inside:

root@linux:~# vim /etc/syslog.conf
*.=debug;
news.none;mail.none -/var/log/debug
*.=debug;*.=info;
*.=debug;*.=info;
root@linux:~# killall -HUP rsyslogd

The most important part of course is the command line with ppp command to connect to the remote IP via the VPN tunnel ;), here is how I achieved that:

root@linux:~# pppd debug require-mppe pty "pptp ipmiuk2.net --nolaunchpppd" file /etc/ppp/options.pptp user My_Dedi_Isp_Given_Username password The_Isp_Given_Password

This command, brings up the ppp interface and makes the tunnel between my IP and the remote VPN target host.

Info about the tunnel could be observed with command:

ifconfig -a ppp
ppp0 Link encap:Point-to-Point Protocol
inet addr:10.20.254.32 P-t-P:10.20.0.1 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1496 Metric:1
RX packets:7 errors:0 dropped:0 overruns:0 frame:0
TX packets:12 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:70 (70.0 B) TX bytes:672 (672.0 B)

One more thing before I could finally access the IPMI’s web interface via the private IP was to add routing to the private IP address via the tunnel other side IP address:

# 10.20.0.1 P-t-P IP address
ip route add 10.20.1.124/32 dev ppp0

Now logically one would thing the Web interface to login and use the Java Applet to connect to the server would be accessible but no IT wasn’t !

It took me a while to figure out what is the problem and if not the guys in irc.freenode.net ##networking helped me I would never really find out why http://10.20.1.124/ and https://10.20.1.124/ were inaccessible.

Strangely enough both ports 80 and 443 were opened on 10.20.1.124 and it seems like working, however though I can ping both 10.20.1.124 and 10.20.0.1 there was no possible way to access 10.20.1.124 with TCP traffic.

Routing to the Microsoft Tunnel was fine as I’ve double checked all was fine except whether I tried accessing the IPMI web interface the browser was trying to open the URL and keeps opening like forever.

Thanksfully after a long time of futile try outs, a tip was suggested by a good guy in freenode nick named ne2k

To make the TCP connection in the Microsoft Tunnel work and consequently be able to access the webserver on the remote IPMI host, one needs to change the default MTU set for the ppp0 tunnel interface.
Here is how:


ip link set ppp0 mtu 1438

And tadam! It’s done now IPKVM is accessible via http://10.20.1.124 or https://10.20.1.124 web interface. Horay ! 🙂

How to delete entries from routing table on Linux

Thursday, July 7th, 2011

Every now and then I had to tamper routing tables in Linux and every time I had to do it I forgot how I did it last time so finally I decided to put it on my blog and find how I can delete from Linux routing table easier

Deleting a record from a wrong routing table on Linux is a piece of cake basicly, here is an example:

linux:~# route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.0.1 0.0.0.0 255.255.255.0 U 0 0 0 eth0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0
0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 eth0

Let’s say this is the routing table and it’s incorrect as the routing through the node 169.254.0.0 should not be there.
Here is how the routing through 169.254.0.0 can be deleted:

linux:~# /sbin/route del -net 169.254.0.0 netmask 255.255.0.0

Now here is the difference after deletion:

linux:~# route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.0.1 0.0.0.0 255.255.255.0 U 0 0 0 eth0
0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 eth0

If you want to delete the default gateway just use 0.0.0.0, e.g. -net 0.0.0.0 .. in above cmd example.
This would delete default gateway record from routing table which by the way in routing tables is marked with the UG flag.
Cheers 😉

Universal way to configure a static IP address on ethernet lan (eth0) interface in Linux

Friday, April 29th, 2011

One of the most precious commands I ever learned to use in Linux is ifconfig and route .

They have saved my life in configuring the static IP based internet of numerous Desktop Linux computers & notebooks.

Though the usage is very much known by most of the people who are into Linux, I believe it’s likely that the newer people who entered the world of Linux or some Unix system administrators are still lacking the knowledge on how to manually configure their eth0 lan card, thus I thought it might be handy for someone to share it, I know that for most unix users & admins especially the advanced ones this post might be funny, so if you’re an advanced administrator just skip the post and don’t laught at it 😉

Now the universal commands (works on each and every Linux host) to configure manually static IP internet connection on Linux are:

linux:~# /sbin/ifconfig eth0 192.168.0.3 netmask 255.255.255.0
linux:~# /sbin/route add default gw 192.168.0.1
linux:~# echo 'nameserver 192.168.0.1' >> /etc/resolv.conf

I’ve used this simple commands on thousands ot Linux hosts and it’s still handy 🙂

In above example 192.168.0.3 is the static IP address provided by the ISP, netmask is the netmask and the second /sbin/route add default gw would set the default gateway to the example ip 192.168.0.1

The third final line would add up a resolver nameserver the Linux host would use.

Cheers 😉