Posts Tagged ‘mail domain’

Fixing QMAIL mail server SMTP auto-configure issues in Thunderbird and other mail IMAP / POP3 mobile clients

Friday, July 13th, 2012

One of the QMAIL mail servers, setup-uped on a Debian host has been creating some auto configuration issues. Every-time a new mail user tries to use the embedded Thunderbird client auto configuration, the auto config fails leaving the client unable to use his Mailbox through POP3 or IMAP protocols.

Since about 2 years Thunderbird and many other modern pop3 and imap mail desktop and mobile clients are by default using the auto configuration and hence it was unthinkable to manually change settings for new clients with the QMAIl install; Besides that most of the Office users are always confused, whether they have to manually change SMTP or POP3 host for a server.

Below is a screenshot displaying the warning during email auto-configuration:

Thunderbird new Mail account setup auto config warning SMTP not OKThe orange color in the button for the newly auto-detected smtp.mail-domain.com indicates, something is not right with the SMTP host.

Obviously, something was wrong with smtp.mail-domain.com, hence I checked where smtp.mail.domain.com resolves with host command. What I found was actually smtp.mail-domain.com Active ( A ) DNS records was pointing to an IP address, our company previously used for the mail server. At present time the correct mail server host name is mx.mail-domain.com and the QMAIL installation on mx.soccerfame.com is configured to be the actual SMTP server.

By default Thunderbird and many other POP3, IMAP mail clients, however automatically assume the default SMTP host for a mail server is to be configured under a host name smtp.mail-domain.com. This is really strange, especially when the primary MX record for mail-domain.com domain is pointing to mx.mail-domain.com, e.g.:

qmail:~# host -t MX mail-domain.com
soccerfame.com mail is handled by 10 mx.mail-domain.com.
soccerfame.com mail is handled by 20 mail.mail-domain.com.
soccerfame.com mail is handled by 30 mail-domain.com.

The whole warning was caused due to the fact mx.mail-domain.com was resolving to an IP like xxx.xxx.xxx.xxx, whether smtp.mail-domain.com was resolving to yyy.yyy.yyy.yyy

Both xxx.xxx.xxx.xxx and yyy.yyy.yyy.yyy hosts were configured to have a different qmail SMTP host i.e.:

The server under IP xxx.xxx.xxx.xxx – (mx.mail-domain.com) was configured in /var/qmail/control/me to be mx.mail-domain.com and the other old one yyy.yyy.yyy.yyy – (mail.mail-domain.com) had (mail.mail-domain.com) in /var/qmail/control/me

As smtp.mail-domain.com was actually being still resolved to mail.mail-domain.com, the EMAILs were improperly trying to be sent with a configured DNS hostname of smtp.mail-domain.com, where the actual one on the server was mail.mail-domain

It took, me about an hour of pondering what is causing the oddities until I got the here explained issue. As the DNS recors for the domain the sample mail-domain.com were handled by Godaddy, to fix the mess, I logged in to Godaddy and;

a) deleted – DNS record for smtp.mail-domain.com.
b) Created new CNAME record for smtp.mail-domain.com to be a domain alias for mx.soccerfame.com

A few minutes, afterwards I tried configuring once again the same email account in Thunderbird and this time both imap.mail-domain.com and smtp.mail-domain.com turned green; indicating everything is configured fine.

To be 100% sure all is working fine I first fetched, all email via the IMAP protocol without hassles and onwards sent a test email to my Gmail account; thanksfully the sent email was delivered to Gmail indicating both Get Mail and Send Mail functions worked now fine.

Thunderbird icedove new mail account setup auto config Okay
 

How to change users quota to NO QUOTA on Qmail with Vpopmail Mail server install / Qmail mail over quota issue

Monday, February 20th, 2012

 

Qmail Vpopmail quota exceeded Dolphin Logo

Already on a couple of mail boxes located on one of the qmail powered mail servers I adminiter, there is an over QUOTA reached problem encountered.

Filling up the mailbox quota is not nice as mails starts get bounced back to the sender with a message QUOTA FULL or EXCEEDED MESSAGE, if this is a crucial mail waiting for some important data etc. the data is never received.
Below is a copy of the mail quota waarning notification message:

Delivered-To: email_use@my-mail-domain.net
Date: Wed, 15 Feb 2012 17:40:36 +0000
X-Comment: Rename/Copy this file to ~vpopmail/domains/.quotawarn.msg, and make appropriate changes
X-Comment: See README.quotas for more information
From: Mail Delivery System <Mailer-Daemon@different.bg>
Reply-To: email@pc-freak.net
To: Valued Customer:;
Subject: Mail quota warning
Mime-Version: 1.0
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 7bit
>
Your mailbox on the server is now more than 90% full. So that you can continue
to receive mail you need to remove some messages from your mailbox.

As you can read from the copy of the mail message above, the message content sent to the mail owner whose quota is getting full is red from /var/vpopmail/domains/.quotawarn.msg

The mail reaching quota problem is very likely to appear in cases like low mailbox quota set, but sometimes also occurs due to bugs in vpopmail quota handling.

Various interesting configuration settings for mail quotas etc. are in /home/vpopmail/etc/vlimits.default file, (assuming vpopmail is installed in /home).

In my specific case, the default vpopmail mailbox quota size was set to only 40 Megabytes.
40MB is too low if compared to todays mailbox size standards which in Gmail and Yahoo  mail services are already a couple of gigabytes.
Hence to get around the quota troubles, I  removed the quota for the mail.
To remove the quota size in vpopmail set for address (email_user@my-mail-domain.net) used cmd:

qmail-server:~# vmoduser -q NOQUOTA email_user@my-mail-domain.net

To save myself from future quota issues, I decided to apply a permanent fix to all those over quota size VPOPMAIL mailbox problems by removing completely quota restriction for all mailboxes in my vpopmail existent mail domain.

To do so, I wrote a quick simple bash loop one-liner script:

qmail-server:~# cd /home/vpopmail/domains
qmail-server:~/vpopmail/domains# cd my-mail-domain.net
qmail-server:~/vpopmail/domains/my-mail-domain.net# for i in *; do \
vmoduser -q NOQUOTA $(echo $i|grep -v vpasswd)@my-mail-domain.net; \
done

This works only on vpopmail installations which are configured to store the mail messages directly on the filesystem. Therefore this approach will not work for people who during vpopmail install had configured it to store mailboxes in MySQL or in other kind of SQL db engine.

Anyways for Vpopmail installed to use SQL backend, the script can be changed to read directly a list with all the mailboxes obtained from databasae (SQL query) and then, loop over each of the mail addresses apply the vmoduser -q NOQUOTA mail@samplemaildomain.net.

I've written also a few lines shell script (remove_vpopmail_emails_domain_quota.sh), it accepts one argument which is a vpopmail domain to which the admin would like to reset all applied mailbox quotas. The script is useful, if you have to often remove all quotas for vpopmail domainsor have to do quota wipe out simultaneously for multiple email domain names  located on different servers.

Fix to mail forwarding error “Received-SPF: none (domain.com: domain at maildomain does not designate permitted sender hosts)

Tuesday, October 18th, 2011

I’m Configuring a new Exim server to relay / forward mail via a remote Qmail SMTP server
Even though I configured properly the exim to forward via my relaying mail server with host mail.domain.com, still the mail forwarding from the Exim -> Qmail failed to work out with an error:

Fix to mail forwarding error "Received-SPF: none (domain.com: domain at maildomain does not designate permitted sender hosts)

I pondered for a while on what might be causing this “mysterous” error just to realize I forgot to add the IP address of my Exim mail server in the Qmail relay server

To solve the error I had to add in /etc/tcp.smtp on my Qmail server a record for my Exim server IP address xx.xx.xx.xx, like so:

debian-server:~# echo 'xx.xx.xx.xx:allow,RELAYCLIENT="",QS_SPAMASSASSIN="0"' >> /etc/tcp.smtp

The QS_SPAMASSASSIN=”0″ as you might have guessed instructs Qmail not to check the received mails originating from IP xx.xx.xx.xx with spamassassin.

Finally on the Qmail server to load up the new tcp.smtp settings I had to rebuild /etc/tcp.smtp.cdb and restart qmail :

– reload qmail cdb

linux-server:/var/qmail# qmailctl cdb
Reloaded /etc/tcp.smtp.
- restart qmail

linux-server:/var/qmail# qmailctl restart
Restarting qmail:
* Stopping qmail-smtpdssl.
* Stopping qmail-smtpd.
* Sending qmail-send SIGTERM and restarting.
* Restarting qmail-smtpd.
* Restarting qmail-smtpdssl.

This solved the issue and now mails are forwarded without problems via the Qmail SMTPD.