Porter Value Chain / Margin S |----------------------------------------------------|\/ % Gross Sales u | Firm Infrastructure | \ # Support Activities p |----------------------------------------------------|\ \ * Primary Activities | Human Resource Management | \ \ -----------------------------------------------------| \ \ p | Technology Development | \ \ o |----------------------------------------------------| % \ \ r | Procurement # | / / t |----------------------------------------------------| / / | Inbound |Operat| Outbound | Marketing| Service | / / A | logistics |ions | Logistics| & sales | | / / c | | | | | * |/ /\ t -----------------------------------------|------------- \ Margin i v i t i e s