![[ICO]](/icons/blank.gif){kind=icon}
![[PARENTDIR]](/icons/back.gif){kind=icon}
![[ ]](/icons/layout.gif){kind=icon}
| Name | Last modified | Size | Description |
|---|---|---|---|---|
| Parent Directory | - | ||
| ITIL Foundations EN.pdf | 2013-01-24 09:40 | 469K | |
| ITIL v3-Continual Service Improvement.pdf | 2013-01-24 10:01 | 3.2M | |
| ITIL v3-Service Design.pdf | 2013-01-24 09:59 | 9.1M | |
| ITIL v3-ServiceLifecycle-IntroductionITIL.pdf | 2013-01-24 09:56 | 15M | |
| ITIL v3-Service Operation.pdf | 2013-01-24 09:59 | 2.7M | |
| ITIL v3-ServiceStrategy.pdf | 2013-01-24 09:58 | 8.8M | |
| ITIL v3-Service Transition.pdf | 2013-01-24 10:00 | 6.9M | |
| The Art of Stress free IT service mgt - second edition.pdf | 2013-01-24 09:53 | 1.5M | |