Don't revoke GoDaddy SSL certificate. (Expired)
Revoked SSL is impossible to revert
One of our company SSL (https) Certificates recently expired so I
needed to renew the SSL certificate.
I was in a hurry doing plenty of other stuffs so it seemed logical
for me to
Revoke the Certificate. I thought revoking the
certificate will simply cancel it and afterwards, in
Godaddy's
SSL (Manager Certificates) interface the
Revoked -
Cancelled certificate will re-appear in the menu, ready to be
generated in the same way as
earlier I initially generated the Godaddy's bought SSL
certificate
Hence I proceeded and used
Revoke button:
Well guess what my calculations, were wrong, Revoking, just cancel
it. The just revoked domain certificate did not show up again in
Godaddy's Cert Manager
To deal with the situation, I contacted
Godaddy Support
immediately with the following inquiry:
Other : Revoked SSL Certificate
Issue :
Hello we have revoked the SSL certificate for our domain
our.domain-name.com.
Can we revert back the certificate as it was.Mbr /> If not how
to generate a new key for our domain
https://our.domain-name.com
Thanks in Advance. Kindest Regards "My-Company-name" Tech
Support
In 5 hours time I received the following tech support answer:
Dear Tech Support,
Thank you for contacting Online Support. It is not possible to
reinstate a canceled certificate. You will need to purchase a new
certificate. I have requested that a refund be applied to your
account. Once the credit appears in your account, please allow 5-7
business days to see the funds applied to the associated payment
method. Thank you for your patience and understanding in this
matter.
Please let us know if we can help you in any other way.
Sincerely,
Christian P.
Online Support Team
Customer Inquiry
Name : Cadia Tech Support
Domain Name : our.domain-name.com
ShopperID : xxxxxxxxx
Phone : xxxxxxxx
Shopper Validated : Yes
Browser : Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US;
rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Apparently Godaddy, can work out a bit on their tech support
answering time 5 hours for a simple reply is quite long.
Now taking in consideration, above reply from Godady, my only
options are to either wait for 5 to 7 (business days) or buy a new
credit for SSL certificate.
Buying a new credit will probably not happen as our company is
experiencing some financial troubles because of the crisis. So I
guess we will have to wait for this 7 days at worst. So again if
you wonder to REVOKE or not an SSL certificate. Think again
...
Just a small note to make here, that Godaddy has a very straight
forward way to just renew an expered certificate, which I
succesfully later have done for 4 domains. Well, if only I knew
earlier what REVOKE really does I wouldn't have ended in this mess
...